2. If I'm not sure about the size I need?
Send mail to firstname.lastname@example.org with your height , weight and chest zise
1.How can I request a special design?
Send mail to email@example.com with the request including pictures ,text ,logo..
What is your return policy ?
We ensure that our customers get the best service and we promise 100% satisfaction guarantee.
We accept returns on all damaged and/or faulty products.
Please email us at firstname.lastname@example.org and let us know the reason you wish to return the products. Add images in case of damaged or faulty products. Once our team has received your email, we can either offer you a refund, perform an even exchange with a different product, or if you'd like, we can reinstate the full amount in store credit to use as you see fit! This will be determined on a case by case basis.
How can I exchange my item?
Please contact us through email@example.com to choose what you want to exchange your item for and for further assistance.
Which countries do you ship to?
We ship worldwide. No extra cost for any country.
How do I check the status of my order?
You can track your order status in real time by entering your tracking number at : https://www.17track.net/en
Please allow 14-21 days for the package to arrive.
Please note: Due to the popularity of certain items in our catalog, shipping times may take longer than the estimates above.
Delivery should take 14-21 days. If your order hasn’t arrived in the estimated delivery time, please contact our support team at firstname.lastname@example.org
If your order hasn't arrived within 60 days of the date of original purchase, contact our support team for a full refund of your purchase.
(This policy excludes errors made by customers when providing shipping details on their order(s) or missed parcel deliveries).
Cycle-Run adheres to highest industry standards to protect your personal information.
Your credit card information and personal details are encrypted during transmission using SSL (secure socket layer technology), which is widely used on the Internet for processing payments.
Your credit card information is only used to complete the requested transaction and is not subsequently stored.