Shipping
What Countries Do You Ship To?
WORLDWIDE! That’s right, wherever you’re located you get Cycle-Run shipped out to you quickly, completely free of charge!
How Much Does Shipping Cost?
It’s completely free! Over time we’ve built a worldwide system to provide our amazing clients with fast, tracked, and free shipping.
How Long Does Shipping Take?
Your Cycling gear will be shipped out to you quickly just in time for your next order, All items are in stock and Handling time is up to 3 days.
For our Cyclists in North America expect 4-9 days and international orders in only 14-21 days!
We’re so confident in our quick and quality shipping that if your order takes longer than 60 days to arrive we will refund you the full amount!
P.S. This does not include errors made when providing your shipping details or missed parcel deliveries.
Can I Track My Order?
You can keep an eye on your precious Cycle-Run gear at all times!
Once your order is shipped out you will receive a tracking number you can track through: https://www.17track.net/en
Payments
What Payment Options Do You Accept?
You can order your Cycle-Run gear with PayPal, Visa, or Mastercard!
We don’t accept Amex.
Is Purchasing Through Cycle-Run Safe?
Online purchases through Cycle-Run adhere to the highest security standards… In other words, you can have peace of mind when ordering with Cycle-Run!
Can I Cancel or Modify My Order?
If you need to modify or cancel an order, please contact us at info@cycle-run.com or on Whatsapp at +1(347) 652-2219 We will try our best to accommodate your request, however, if your order has already been processed we can’t guarantee changes.
Warranty & Returns
Do You Have a Defective/Damaged Product Warranty?
Yes! All Cycle-Run products are warranted against defects. You can email our customer support at info@cycle-run.com or on Whatsapp at +1(347) 652-2219
What If The Size I’ve Ordered Doesn’t Fit?
Not a worry at all! Cycle-Run has a 100% satisfaction guarantee.
Message us at info@cycle-run.com or on Whatsapp at +1(347) 652-2219 and we will make it right.
Product Information
Tell Me About the Quality!
Cycle-Run has some of the highest quality standards in the industry.
By working directly with factories we’re able to provide top-notch gear that not only allows you to have a comfortable ride but also stays in great condition for long periods of time.
What Size is The Best For Me?
You can easily find the right size by looking through our size chart below.
Care/Washing Instructions!
At Cycle-Run we’re proud of our high-quality products! We choose materials designed to give you the ultimate comfort on your bike. These same materials require extra care when washing or drying them.
Recommendations to Keep You Cycling Gear In Good Condition:
- If possible hand wash your Cycle-Run gear with cold water.
- Use quality washing detergents.
- Hand/air dry your Cycle-Run gear away from direct sunlight.
- If washing with a machine use temperatures below 30C / 86C
- If you need to iron use low heat settings.
Things to Avoid:
- Bleach or fabric softener.
- Tumble drying your Cycle-Run gear.
P.S. Remember, every product will have specific care instructions on a label inside it.
Where Are Cycle-Run Products Manufactured?
Cycle-Run is manufactured in China, just like almost ⅓ of all products in the world.
However, Cycle-Run differentiates in quality by working directly with factories. All your cycling gear has been quality checked by us to ensure 100% satisfaction.
Everything About Jerseys
Are Your Jerseys Warm Enough for Colder Months?
The weave and manufacturing process of our polyester makes Cycle-Run Jerseys the perfect all-weather companion.
What Material Are Your Jerseys Made of?
Our Jerseys are crafted with top-quality polyester that is bound to give you the “Just Fits Right Feel”.
With Cycle-Run your ride will feel like an upgrade:
- Secure Pockets!
- Exhilarating aerodynamics.
- Silicone grips to banish distracting movement.
- Quick-dry Polyester for a comfortable ride.
You can find more specific information for each product on the product page.
If you’re interested in finding out more feel free to reach out to us at info@cyce-run.com or on Whatsapp at +1(347) 652-2219
Everything About Pants & Bibs
What Type of Chamois Do You Use In Your Cycling Bibs?
With Cycle-Run you have a choice! Choose premium & breathable padding. From 3D all the way up to 20D silicone gel.
Custom Clothing
How Much Does Custom Clothing Cost?
Our specialists will personally work with you to create the exact designs you need! You can contact us for a quote
Do You Have a Minimum Order Policy?
Nope! Whether you have a team of 5 or a team of 500, we will craft you a custom Cycling kit.
How Will I Know What Sizes To Order?
You can view our size chart and determine the sizes of your team kits. You can also contact our custom kit specialist on Whatsapp +1(347) 652-2219 or by email at info@cycle-run.com!
Contact Us
If you have any questions don’t hesitate to reach out to us. We’re available through both email and Whatsapp. You can also visit our offices.
